Your privacy is important to us. This policy explains exactly what personal data Kasino collects, why we collect it, how we use it, and what rights you have over your own information.
All personal data stored on Kasino's servers is encrypted at rest and in transit. Your account details, payment information, and transaction history are protected using industry-standard encryption protocols.
Kasino does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. Kasino provides a straightforward process for exercising these rights through our support team.
Kasino only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We don't collect data for the sake of it — every piece of information we hold has a clear purpose.
If you receive promotional communications from Kasino and no longer want them, you can opt out at any time. Every marketing message includes an unsubscribe option, and your preference is applied immediately.
Kasino does not keep your data indefinitely. Personal data is retained only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law. After that, it is securely deleted.
Kasino is an online gaming platform operating at kasino.today, offering games and betting services to players in Bangladesh and other permitted jurisdictions. We are the data controller responsible for the personal information you provide when using our platform.
This Privacy Policy applies to all personal data collected through the Kasino website, mobile app, and any related services. By creating an account or using the Kasino platform, you acknowledge that you have read and understood this policy.
If you have any questions about how Kasino handles your personal data, you can contact our privacy team at [email protected] at any time.
Kasino collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party services such as payment processors. Below is a summary of the categories of data we collect.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, username | Registration form |
| Contact Data | Email address, phone number | Registration form |
| Verification Data | National ID, selfie photo | KYC verification process |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal activity |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and logs |
| Usage Data | Games played, bets placed, session duration | Platform activity tracking |
| Communications Data | Support chat logs, email correspondence | Customer support interactions |
Kasino does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
Kasino uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which we use your data are:
Kasino will never use your personal data to make automated decisions that have a significant legal or financial impact on you without giving you the opportunity to request human review.
Kasino processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
Kasino does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable law.
All third parties who receive your data from Kasino are contractually required to keep it confidential and use it only for the specific purpose for which it was shared.
Kasino uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. Cookies are small text files stored on your device when you visit the Kasino website or use the app.
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the Kasino platform.
Kasino retains your personal data for as long as your account is active and for a period after account closure as required by law. The specific retention periods depend on the type of data and the purpose for which it was collected.
Even if you request account deletion, Kasino may be legally required to retain certain data for the minimum periods described above. We will inform you of any such obligations when processing your deletion request.
As a Kasino user, you have a number of rights in relation to your personal data. Kasino is committed to making it straightforward for you to exercise these rights. To submit a request, contact us at [email protected].
You can request a copy of the personal data Kasino holds about you. We will provide this within 30 days of receiving your request.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
You can request that Kasino delete your personal data where there is no longer a legitimate reason for us to hold it, subject to legal retention requirements.
You can ask Kasino to pause the processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
Where processing is based on your consent or a contract, you can request a copy of your data in a structured, machine-readable format.
You can object to Kasino processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
Kasino takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
While Kasino takes every reasonable precaution to protect your data, no system is completely immune to risk. We encourage you to use a strong, unique password for your Kasino account and to keep your login credentials confidential.
Kasino is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the Kasino platform or provide any personal information to us.
If Kasino becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Kasino, please contact us at [email protected] so we can investigate and take appropriate action.
Age verification is a mandatory part of the Kasino registration and KYC process. Providing false information about your age is a violation of our Terms and Conditions.
The Kasino platform may contain links to third-party websites or services — for example, links to payment provider portals. These third-party sites have their own privacy policies, and Kasino is not responsible for their content or data practices.
We recommend reviewing the privacy policy of any third-party site you visit through a link on the Kasino platform. Kasino's Privacy Policy applies only to data collected directly through kasino.today and the Kasino app.
Kasino may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that affect how we use your personal data, Kasino will notify registered users by email or through an in-platform notification. Your continued use of the Kasino platform after a policy update constitutes your acceptance of the revised terms.
We recommend checking this page periodically to stay informed about how Kasino protects your privacy. The current version is always available at kasino.today/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Kasino handles your personal data, please get in touch with our privacy team. We aim to respond to all privacy-related queries within 72 hours.
You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full rules governing your use of the Kasino platform.