Last Updated: January 2025

Kasino Terms and Conditions

These terms govern your use of Kasino — Bangladesh's online gaming platform. Please read them carefully before creating an account or placing any bets. By registering, you agree to everything set out below.

18+ Only — Play Responsibly

What These Terms Cover

Account Eligibility

You must be at least 18 years old and a resident of a jurisdiction where online gaming is permitted. One account per person — duplicate accounts are not allowed on Kasino.

Deposits and Withdrawals

All transactions on Kasino are processed in BDT via bKash, Nagad, and Rocket. Withdrawals are sent to the same payment method used for the deposit. Processing times and limits apply.

Bonuses and Promotions

All bonuses come with wagering requirements. Bonus funds cannot be withdrawn until the wagering conditions are met. Kasino reserves the right to modify or cancel promotions at any time.

Prohibited Behaviour

Fraud, collusion, use of automated tools, and any attempt to exploit technical errors are strictly prohibited. Accounts found in violation will be suspended and balances forfeited.

Account Security

You are responsible for keeping your login credentials secure. Kasino will never ask for your password. Report any unauthorised access to your account immediately via our support team.

Responsible Gaming

Kasino provides deposit limits, session reminders, and self-exclusion tools. If gambling stops being fun, use these tools or contact our support team. We take player welfare seriously.

1 Acceptance of Terms

By accessing or using the Kasino platform — whether through the website at kasino.today or through the Kasino mobile app — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and Kasino.

If you do not agree with any part of these terms, you must not use the Kasino platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

These terms apply to all users of Kasino, including registered account holders and visitors who browse the platform without registering.

2 Eligibility

To open and use a Kasino account, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing Kasino from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or close family member of a Kasino employee.
  • You must not have been previously excluded or banned from the Kasino platform.
  • You must be acting on your own behalf and not on behalf of a third party.

Kasino strictly enforces the 18+ age requirement. Any account found to belong to a minor will be closed immediately and any balance will be returned to the payment source used for the deposit.

Kasino reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation may result in account suspension until verification is complete.

3 Account Registration

Each person is permitted to hold only one Kasino account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these terms and may result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. Providing false information during registration is grounds for immediate account closure.

  • Your username and password are your responsibility. Do not share them with anyone.
  • Kasino will never contact you to ask for your password.
  • If you suspect your account has been accessed without your permission, contact Kasino support immediately.
  • You are responsible for all activity that takes place under your account credentials.

Kasino recommends using a strong, unique password for your account and enabling any available two-factor authentication options for added security.

4 Deposits and Payments

Kasino accepts deposits in Bangladeshi Taka (BDT) only. The supported payment methods are bKash, Nagad, and Rocket. Deposits made through unsupported channels will not be credited to your account and may not be recoverable.

All deposits must come from a payment account that belongs to you. Kasino does not accept deposits from third-party accounts. If a deposit is identified as coming from a payment method not registered in your name, the deposit may be reversed and your account reviewed.

  • Minimum deposit amounts apply and are displayed at the time of transaction.
  • Deposits are typically credited to your Kasino wallet within a few minutes of confirmation.
  • Kasino does not charge fees on deposits, but your mobile banking provider may apply their own charges.
  • Kasino is not responsible for delays caused by your payment provider's systems.

If a deposit does not appear in your wallet within 30 minutes, contact Kasino support with your transaction reference number for assistance.

5 Withdrawals

Withdrawals from your Kasino wallet are sent to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to protect the security of your funds. Kasino processes withdrawal requests to bKash and Nagad typically within minutes during normal operating hours.

  • Minimum and maximum withdrawal limits apply and are shown in your wallet settings.
  • Withdrawals of bonus funds are subject to wagering requirements being met in full before processing.
  • Kasino may request identity verification before processing a withdrawal, particularly for larger amounts.
  • Withdrawals will not be processed to accounts or payment methods that do not match your registered details.
  • In cases of suspected fraud or ongoing investigation, Kasino reserves the right to delay or withhold a withdrawal pending review.

Standard withdrawal processing time is under 30 minutes for verified accounts. If your withdrawal has not arrived within two hours, please contact our support team with your withdrawal reference.

6 Bonuses and Promotions

Kasino offers bonuses and promotional rewards to both new and existing players from time to time. All bonuses are subject to specific terms that will be communicated at the time the bonus is offered. The general rules below apply to all Kasino promotions unless stated otherwise.

  • Bonuses are credited as bonus funds and are separate from your real-money balance.
  • Wagering requirements must be completed before bonus funds or winnings derived from bonus funds can be withdrawn.
  • Wagering requirements are calculated based on the bonus amount unless stated otherwise in the specific promotion terms.
  • Only one bonus may be active at a time unless Kasino explicitly states otherwise.
  • Bonuses are non-transferable and have no cash value until wagering requirements are met.
  • Kasino reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Any attempt to abuse the bonus system — including creating multiple accounts to claim the same bonus — will result in account closure and forfeiture of all balances.

Bonus abuse is taken seriously on Kasino. Accounts found to be exploiting promotions will be permanently closed without notice.

7 Game Rules and Fairness

All games available on Kasino — including Win Drop, Blocky Block, Fishing Yi Lu Fa, Coin, Color Prediction, and MT Live — operate using verified random number generation (RNG) systems. Game outcomes are determined independently of player history, deposit amounts, or account status.

Each game has its own set of rules which are accessible from within the game interface. It is your responsibility to understand the rules of any game before placing a bet. Kasino does not accept disputes based on a player's misunderstanding of game mechanics.

  • In the event of a technical error during a game round, the round may be declared void and stakes returned.
  • Kasino's decision on the outcome of any disputed game round is final.
  • Winnings from games are credited to your real-money wallet balance immediately upon the round completing.
  • Kasino reserves the right to remove or modify any game from the platform at any time.

If you experience a technical issue during a game, take a screenshot and contact support immediately. Do not close the game window before reporting the issue.

8 Prohibited Activities

The following activities are strictly prohibited on the Kasino platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities.

  • Opening more than one account on Kasino.
  • Providing false or misleading information during registration or verification.
  • Using automated software, bots, or scripts to interact with the platform or games.
  • Attempting to exploit bugs, glitches, or technical errors for financial gain.
  • Colluding with other players to gain an unfair advantage in any game.
  • Using Kasino for any form of money laundering or financial crime.
  • Depositing funds obtained through fraudulent means.
  • Attempting to reverse or dispute legitimate transactions through your payment provider (chargebacks).
  • Sharing your account credentials with another person or allowing a third party to operate your account.

Kasino actively monitors accounts for suspicious activity. Any account flagged for prohibited behaviour will be suspended pending investigation, with no access to funds during the review period.

9 Account Suspension and Closure

Kasino reserves the right to suspend or close any account at its discretion, with or without prior notice, in the following circumstances:

  • Violation of any part of these Terms and Conditions.
  • Failure to complete identity verification when requested.
  • Suspected fraudulent activity or money laundering.
  • A chargeback or payment dispute initiated by the account holder.
  • A self-exclusion request submitted by the account holder.
  • A request from a regulatory or law enforcement authority.

If your account is closed due to a terms violation, any remaining balance may be forfeited depending on the nature of the violation. If your account is closed for reasons unrelated to a breach — such as a voluntary closure request — your remaining real-money balance will be returned to your registered payment method after any outstanding wagering requirements are resolved.

You may request to close your Kasino account at any time by contacting our support team at [email protected]. Account closure requests are processed within 48 hours.

10 Responsible Gaming

Kasino is committed to promoting responsible gaming. Gambling is intended to be a form of entertainment, and Kasino provides tools to help players stay in control of their activity on the platform.

  • Deposit limits can be set from your account settings to cap how much you can add to your wallet per day or per week.
  • Session time reminders can be configured to notify you after a set period of continuous play.
  • Self-exclusion allows you to temporarily or permanently block access to your Kasino account.
  • Self-exclusion takes effect immediately upon request and cannot be reversed during the exclusion period.

If you feel that your gambling is becoming a problem, Kasino encourages you to use the self-exclusion tool or contact our support team for assistance. You can also find more information on our dedicated Responsible Gaming page.

For more information on responsible gaming tools and resources available on Kasino, visit our Responsible Gaming page.

11 Privacy and Data

Kasino collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy.

  • Your personal data is used to operate your account, process transactions, and comply with legal obligations.
  • Kasino does not sell your personal data to third parties.
  • Your data may be shared with payment processors and identity verification services as necessary to operate the platform.
  • You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how Kasino handles your data, please read the Privacy Policy.

12 Limitation of Liability

Kasino provides its platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, Kasino does not guarantee uninterrupted access or error-free operation.

  • Kasino is not liable for losses resulting from platform downtime, technical errors, or interruptions to internet connectivity.
  • Kasino is not responsible for losses resulting from a player's failure to understand game rules or terms.
  • Kasino's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.
  • Nothing in these terms limits Kasino's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

Gambling involves financial risk. Never bet more than you can afford to lose. Kasino is not responsible for gambling losses incurred through normal use of the platform.

13 Changes to These Terms

Kasino reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, Kasino will notify registered players via email or an in-platform notification.

Your continued use of the Kasino platform after any changes to these terms constitutes your acceptance of the updated version. If you do not agree with the revised terms, you must stop using the platform and may request account closure.

We recommend checking this page periodically to stay informed of any updates to Kasino's Terms and Conditions.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account or a transaction, please contact the Kasino support team. We aim to respond to all queries within a few hours.

  • Email: [email protected]
  • Support is available 24 hours a day, 7 days a week.
  • For account-related queries, please have your registered email address and account ID ready.

You can also visit our FAQ page for answers to common questions about deposits, withdrawals, bonuses, and game rules.

Trusted Gaming Platform in Bangladesh

Ready to Play on Kasino?

Now that you've read the terms, you know exactly where you stand. Create your free account, deposit via bKash or Nagad, and start playing today.

18+ Only — Gambling Can Be Addictive. Play Responsibly.